FAQs

What is Wellen?

Wellen creates personalized fitness programs that are safe for people with osteopenia and osteoporosis and designed to help you meet your health and wellness goals. Informed by your strength capabilities and fitness goals, we provide a tailored workout program with strength, balance, posture and flexibility exercises. Our workouts are specifically designed for women over 50, with a focus on bone health. Our expert physical therapists and medical advisors work with us to ensure that we are applying the latest clinical guidelines and scientific research so that we can best serve your needs.

Sign up for a free trial here: https://www.getwellen.com/get-started

What plans does Wellen offer and can I get a free trial?

We currently offer both monthly and annual membership plans. The monthly plan comes with a 1-week free trial, and the annual plan comes with a two-week free trial. For the most up-to-date information on those rates, head to https://www.getwellen.com/plans-pricing

How will Wellen help with osteoporosis or osteopenia?

Exercise is one of the most effective ways to build and maintain bone throughout the lifespan. Wellen's customized exercise program provides a safe and effective fitness program that tailors weight-bearing, resistance, posture and balance exercises to your current fitness level. With a fitness routine curated just for you, you can help improve your bone density, prevent further bone loss, increase strength, and reduce the risk of falls and fractures.

While Wellen is designed specifically for women with osteoporosis in mind, it is not the only way to build and maintain bone. Staying active with daily weight-bearing activities such as walking, carrying small grocery bags, going up and down stairs and even dancing, is the best complement to any exercise program.

If you're interested in a free trial, sign up here: https://www.getwellen.com/get-started

Can I do Wellen if I do not have osteoporosis?

Absolutely! While our workouts are specifically designed to improve outcomes for those with osteoporosis, our programs include a range of strength, resistance, balance, and posture exercises that will benefit anyone who is trying to increase strength, maintain bone density and prevent falls.

What does a Wellen program look like?

When you sign up with Wellen, your fitness journey begins with a personalized 12-week program tailored to your needs. This program includes 3 workouts per week, designed to be both effective and manageable within your schedule.

While we recommend adhering to the three workouts per week to maximize benefits, we also understand everyone's pace is different. You are welcome to move through the program at a speed that suits you best, whether that means taking it slower or moving through it more quickly.

At the end of your first 12-week cycle, you'll have the opportunity to update your fitness profile. This allows us to provide you with a new 12-week program that continues to align with your evolving fitness goals and preferences. Each step of the way, Wellen is here to support and adapt to your journey towards better health and fitness.

Sign up for a free trial here: https://www.getwellen.com/get-started

What equipment do I need?

Our exercise programs are personalized, meaning we only incorporate exercises that include the workout equipment you have.

Our workouts require a mat for floor exercises and a chair for some balance and seated posture exercises. Shoes are optional and can be used if desired during specific exercises. Depending on the exercise equipment you have, resistance bands, resistance band loops, free weights, a step or stairs, exercise balls and stretching straps may also be incorporated into your program. You will be prompted to select which equipment you have prior to your first workout.

What is your cancelation policy?

Flexibility is key at Wellen! Whether you're on our annual or monthly plan, you have the freedom to cancel anytime. If you cancel, you'll still enjoy full access until the end of your current membership period, be it the year or month. In a free trial? Cancel easily to avoid charges. To cancel, simply visit My Account > My Membership and select Cancel Plan, or email us at support@getwellen.com. We're here to support your journey, even if it takes a different direction!

How do I log into my account on Wellen?

You can log into your Wellen account from the “Login” button located at the top right corner of our website. You can also login using this link: https://app.getwellen.com/login

How do I reset my password?

You can reset your password on the login page, or by using this link: https://app.getwellen.com/resetPassword. If you need additional help, please contact us at support@getwellen.com.

What if I have other questions?

Reach us at support@getwellen.com for any other questions.

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